dreamji is a PAGCOR-licensed online casino, and with that license comes a genuine obligation to our players — not just to offer great games, but to make sure gambling on dreamji stays fun, controlled, and safe. This page explains how dreamji supports responsible gaming for every Filipino player on the platform.
When dreamji says "responsible gaming," it's not just a legal checkbox. It's a philosophy baked into how the platform works — from the moment you register to every session you play. Responsible gaming at dreamji means giving every player the tools, information, and support they need to keep gambling in its proper place: as a form of entertainment, not a compulsion.
Filipino culture has a strong relationship with games of chance. Sabong, jueteng, casino trips to Resorts World or Solaire — gaming has always been part of the social fabric. But that cultural familiarity can also make it easier to cross the line from recreational play into problematic behavior without realizing it's happening. dreamji is designed with that context in mind.
PAGCOR's licensing framework requires dreamji to implement responsible gaming protocols. But dreamji goes further than the minimum requirements — because players who feel safe, supported, and in control of their spending are the players who actually enjoy the platform long-term. That's good for players and it's good for dreamji.
Every tool on this page is available to all dreamji players at no cost, with no penalty, and without requiring a reason. You don't have to justify setting a deposit limit or requesting a break. These are your tools, available whenever you need them.
These are warning signs that gambling may be becoming a problem. If several of these apply to you, we strongly encourage you to use dreamji's self-exclusion tool or speak to a professional.
dreamji strictly enforces the minimum age of 21 years for all real-money gaming activity on the platform. This is not an industry convention — it is a legal requirement under PAGCOR's licensing framework for online casino operations in the Philippines.
Every new dreamji account goes through mandatory KYC (Know Your Customer) identity and age verification before real-money play is unlocked. Accepted documents include the Philippine Passport, SSS ID, PhilSys National ID, UMID, driver's license, PRC ID, and voter's ID. Selfie and liveness checks are required to confirm that the ID belongs to the person registering.
If dreamji detects that an account is being used by a person under 21 years of age, the account is suspended immediately, winnings are voided, and deposits are returned. There is no exception to this policy.
If you are a parent or guardian, please ensure that your dreamji account credentials are stored securely and that young people in your household cannot access your account or any device on which your account is logged in.
Minimum age to register and play
Mandatory before real-money play
Exceptions to the 21+ rule
Support for responsible gaming requests
All of these tools are free, available in your Account Settings, and take effect immediately. You do not need to provide a reason to use any of them.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits can be made until the period resets. Lowering your limit takes effect immediately. Raising it requires a mandatory 24-hour cooling-off period.
Cap your net losses over a defined daily, weekly, or monthly period. When your loss limit is reached, your account is automatically locked for further wagering until the period resets. This prevents the destructive cycle of chasing losses.
Set an alert that appears on screen after a defined period of continuous play — 30 minutes, 1 hour, 2 hours. dreamji does not force you to stop, but the reminder breaks the "zone" and prompts you to check in with yourself about whether you want to continue.
Enable automatic pop-up notifications at set intervals showing your net gaming result for the current session — how much you've deposited, how much you've wagered, and your current win/loss position. Information that helps you make clear-headed decisions.
Take a voluntary break from dreamji for 1 day, 7 days, 30 days, or 90 days. During a cool-off period, your account is inaccessible for gaming and deposits. You can still withdraw your existing balance. The break cannot be cancelled once activated.
Permanently or long-term exclude yourself from dreamji for a minimum of 6 months, up to 5 years or permanent. Self-exclusion is irreversible during the chosen period. Your remaining balance is returned to your registered payment method. This is the strongest protection dreamji offers.
Setting responsible gaming controls on your dreamji account takes less than two minutes. Here's how:
Log into your dreamji account at dreamji.club using your registered email and password.
Click on your avatar or username in the top-right corner to open the Account dropdown, then select "Settings."
Select the "Responsible Gaming" tab from the left sidebar of your Account Settings panel.
Select the tool you want — deposit limit, loss limit, session reminder, cool-off, or self-exclusion. Enter your chosen values and confirm.
All limits take effect immediately upon confirmation. You'll receive a confirmation via your registered email address.
Can't log in and need urgent help? Contact dreamji support via email at [email protected] — our agents can apply restrictions to your account even without login access.
Self-exclusion is for players who have recognized that gambling is causing them harm and need a firm, enforced break. It is not a soft limit — it is a hard block that cannot be reversed during the exclusion period, no matter what.
dreamji offers the following self-exclusion periods:
During self-exclusion: your account is locked for deposits and gaming; your remaining verified balance is returned to your registered payment method; dreamji's marketing team is instructed to cease all promotional communications to your account.
Self-exclusion requests made via dreamji support are processed within 24 hours. If you are in crisis and need your account locked immediately, contact dreamji live chat — urgent exclusion requests are handled as a priority.
PAGCOR Responsible Gaming Hotline
PAGCOR operates a free, confidential responsible gaming hotline for Filipino players. dreamji is required by its PAGCOR license to direct players who need professional support to this resource. Contact details are available via PAGCOR's official channels (pagcor.ph — reference only, not a link).
Tick any statements that apply to you over the last 30 days. This is not a clinical assessment — it's a private, personal check-in. If you tick three or more, we strongly encourage you to use dreamji's self-exclusion tool or speak to a professional.
Ticking three or more of the above is a clear signal that your gambling may have moved beyond recreational. Please use dreamji's self-exclusion tool or contact the PAGCOR Responsible Gaming Hotline. There is no shame in asking for help — it is the right move.
dreamji is here for players who gamble responsibly and want a safe, licensed environment to enjoy it. Sign in and explore 500+ games with the knowledge that the tools to stay in control are always one click away.
Must be 21 years or older 21+ to play. Gambling involves risk. Play responsibly.